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| About the Products |
All of our signs are made from our home in Northern Illinois. We meticulously hand make each sign from start to finish. All signs are painted/stenciled; there is no vinyl on any of the finished signs. Our signs are made from wood and because they are handmade there may be slight, but not obvious, variations in the finished product from the photo show in the listing.We do not cover or hide natural defects in the wood; you can expect to find visible knots, wood grain or other charming characteristics. We will never produce/sell a product that we wouldn't proudly displaying in our own home. We truly hope that these creations bring happiness to your heart and home.
| Custom Orders |
You know that saying you saw on a t-shirt or dish towel that made you think "GAH! I wish I had that on a sign!" We love nothing more than getting messages from all of you asking us to make a custom or personalized sign for your family/friends. The beauty of what we do is that we can make just about anything you can dream up, in a size of your liking. Please contact us via email to discuss custom orders and we will create a special listing just for your purchase! Sara@buffaloplaidstudios.com or using the contact us page.
| Refunds + Returns |
We have a no refund policy, however we do accept cancellations within 24 hours of the order being placed. We do not accept returns or exchanges on our products, unless there is an obvious defect in craftsmanship. If said defect is to be found, you must contact us directly within 5 days of receiving your order and provide three (3) pictures of the item.
| Shipping |
Handmade products take time to create, as we pay meticulous attention to every detail on each and every product that we send to our customers. Our average processing time is 7-10 business days of purchase. Although we cannot guarantee delivery dates, if there is any anticipated delay in shipment you will be notified within 48 hours of promised date. All of our signs are shipped using USPS Priority Mail with an estimated delivery of 2-3 days. Tracking information will be provided with all shipments. We do not currently ship outside of the US.